Frequently Asked Questions

Yes! You can pay your library fines online at the Mercer University Accounting eStore.

Please note: you will have to register and be logged in to the Accounting eStore system in order to pay your fine. Using the 'check out as guest' option may result in a delay of payment processing and removal of holds.

Check out our step-by-step directions:

First, you'll need to create an eStore account, if you do not already have one. You can do this by clicking register on the top right hand side.

You will be asked for the following information:

• your first and last name,
• your Mercer email,
  • (This is very important. If any other email address is used, this will delay the processing of your payment and delay the removal of your holds)
• your company (optional),
• and to create a password.

Don't forget to check the 'I'm not a robot box'!

Now that you're logged in ('Register' and 'Sign In' have changed to 'My Account' and 'Log Out'), you can select University Libraries from the menu.

You will then add Library Fines and Fees to your cart.

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This will take you to a page where you can input your information:

*Your student ID number is also known as your MUID.

**If you are uncertain about how much your library fine is, please contact library_circulation@mercer.edu, or call your library location.

You can then click the link for 'Shopping Cart' (in the very upper right-hand corner of the page) to begin the process of checking out. 

After you've verified your information is correct, you can check the box that states 'I agree to the terms and conditions...'. Then, click 'Check Out.'

On the next page, you'll be able to complete the process by putting in your payment information.

When you finished the process, you will receive an email receipt. Accounting will also notify the Library's circulation department, who will then update you in our system and remove any holds.